Guarantee-Down Filled Products

We have every faith in the quality and durability of our down filled products, so for your peace of mind we offer a 365-day returns and exchange policy. We just ask that your purchase is unused and unwashed (unless faulty), and within its original packaging.

Our product guarantees cover manufacturing defaults only. Our guarantee does not cover products damaged through general wear and tear, through misuse or through accidental damage. Please get in touch with our customer service team for information about free returns. We will be happy to arrange a replacement with an equivalent product from our current range.